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New in AltoSignal 4.0

Your office, live, on every screen.

Version 4.0 draws your rooms as a floor plan and puts every patient and every staff member in them. Take a number at the front desk, drag the patient into an operatory, watch their clock and their state, and read their whole visit back afterwards. The board you already use is still one tap away.

Every screen and clip below is a real capture from one morning in a demo dental office: a Fire HD 10 on the wall of Op 1 beside the desktop app at the front desk, the same app on Windows, Mac and Linux. Nothing is a mockup and nothing is sped up. Two Button Setup shots at the end come from an eye care account. 4.0 is live on every platform: the browser app, the Mac and Linux downloads, the App Store, Google Play, the Amazon Appstore and the Microsoft Store.

AltoSignal's Floor plan view on the desktop app: a dental office drawn wall to wall around a hallway, Lobby, Front Desk, Consult, X-ray, Sterilization and Lab on one side, Op 1 to 3, Hygiene 1 and 2 and the break room on the other. Patient 1 in Op 1 glows red because the Numbing timer has run out; Dr. Patel is beside them and Maria RDH is in Hygiene 1 with patient 2.
Front desk, desktop app. The red glow in Op 1 is the anesthetic timer that just ran out.
The mode toggle at the top left of the main screen: Classic, Floor plan, List, History, Cards, then the channel picker reading Main, Emergency.

One screen, five ways to see the practice. The toggle at the top left switches between Classic, Floor plan, List, History and Cards. Each screen remembers its own choice, so the wall tablet can live on the plan while the front desk keeps the classic buttons. The old Live button is gone: what it opened is now the History view.

The Classic view on the Fire HD 10 in Classic Dim: the message Maria RDH Doctor Check Hygiene 1 composed in large type, with Maria RDH, Doctor Check and Hygiene 1 ringed in gold on the three columns of buttons, and Send, Clear and the red emergency cross at the right.
Op 1, Classic view. The board you know, unchanged.

01 · Classic

Nothing you learned is wasted.

Classic is the same three-column board: who, what, where, then Send. Every button, channel and quick reply you set up is kept. The only visible change is that Dismiss and the corner close are gone, and Clear does what they did.

Every other view is built on the same buttons. Your Where buttons are the rooms on the plan and the rows in the list. Your Who buttons are the people you can place in them.

The Floor plan on the desktop app with two patients seated in the Lobby, numbered 1 and 2, each with a Waiting pill and a running clock, and the six staff waiting off the plan below.
Front desk. Two numbers taken, two patients waiting.

02 · Take a number

A patient is a number, not a name.

Press Next number and the next patient appears in your waiting area, Waiting, with a clock running. Add a short label such as initials if you want one. AltoSignal stores nothing else about the patient: no name, no chart, no reason for the visit.

To seat them, drag the icon into an operatory, or press Move to on the list and pick the room. Check out ends the visit. Every screen on the account sees the move the same second.

Next number: 3 · New day · Locate

Patient 1 and Dr. Patel dragged into Op 1 at the desk; the Cards view on the Op 1 tablet follows.
The desktop plan with the incoming signal Maria RDH Doctor Check Hygiene 1 across the top, Hygiene 1 glowing red on the plan, and the five quick replies in the side pane. The Op 1 tablet showing the reply Be There Soon as an incoming signal with an Acknowledge button under it, above the Classic board.
The hygienist pages the doctor; the doctor answers from the desk; one tap acknowledges.

03 · The hygiene hand-off

Doctor Check, answered in one tap.

The hygiene room sends Maria RDH, Doctor Check, Hygiene 1. On the plan, Hygiene 1 glows and the banner names it. The doctor's screen answers Be There Soon from the quick replies, and the reply lands back in the hygiene room with an Acknowledge button beside it.

Acknowledge confirms on the server and clears the reply on every screen. The whole exchange is logged in the History view with who answered and when.

Hygiene 1 sends Doctor Check, the desk replies Be There Soon, the tablet acknowledges. 53 seconds, real time.
Patient 1's pane on the desktop: the status buttons Checked in, Waiting, With staff, Numbing with a timer glyph, X-ray, Ready for doctor and Ready to leave, the line Numbing 7:55 left, and Move to buttons, beside the plan. The same plan eight minutes later: the patient icon in Op 1 is the emergency red with a rippling glow, and the pill under it reads Numbing over.
Numbing set with an 8 minute timer, and the moment it runs out.

04 · States and timers

Every patient has a state, and some states have a clock.

Waiting and With staff set themselves: a patient in the waiting area is Waiting, and a patient in a room with a staff member is With staff. The rest are one tap in the pane. Ready to leave stays until you change it.

A state can carry a timer. Numbing counts down eight minutes on the patient's pill, and when it runs out the icon turns the same red as the emergency button and ripples from the center, on every screen. Nobody has to remember to check.

The last seconds of the Numbing timer on both screens: the pill turns red on the plan and the row turns red on the tablet's list.
Patient 1's pane on the desktop scrolled to its History: Checked in 9:04, Waiting, Lobby 9:04 to 9:04, With staff, Numbing, and Op 1 since 9:04 with the running clock. The List view on the Op 1 tablet with Patient 1's row red and the pane at the right showing the same history: checked in, Waiting, Lobby, With staff, Numbing, Op 1.
The same visit read back on both screens.

05 · History

The whole visit, readable afterwards.

Tap any patient and the pane lists their day: when they checked in, every room with the time they entered and left, every state change, and the clock still running on the current room.

Staff have the same timeline, and so does every room: who is here now, and who was here today, with times.

Op 3's pane on the desktop: Call, Who with the six staff, Call, What with Needed, Patient Ready, Doctor Check, Numbing, Room Ready and Phone Call, a Send button, then the room's State chips Ready, Patient in, Needs cleaning, Patient waiting and Out of service, and its History.
Front desk. Tap Op 3, and the call is who and why.

06 · Staff on the plan, and the room's own pane

The room is the tap. Pick who and why.

Every Who button is a person on the plan. Drag Dr. Patel into Op 1 and the icon moves, the room's count changes, and the patient in that room becomes With staff. Each person has a status from your People list.

Tap a room and its pane opens with the call ready to compose: the room is filled in, so a page needs only who and what. The same pane sets the room's state and lists who was in it today.

Sterilization sends Assistant Room Ready Op 3 from the tablet; the desk sets Op 3 to Ready and every card follows.
The Cards view on the Op 1 tablet with the incoming signal Dr. Kim Phone Call Op 2 across the top and a card for every room below.
Op 1. A phone call for Dr. Kim, sent to one room.

07 · Front desk to one room

Only the room that needs it lights up.

From a room's pane the desk sends Dr. Kim, Phone Call, and the room fills itself in. The banner names the room on every screen that listens, and the room glows on the plan, so the other operatories can tell at a glance it is not for them.

With a room channel the other screens stay dark entirely. Channels work exactly as before.

The desk composes Dr. Kim, Phone Call from a room's pane; the tablet shows it arriving.
The desktop plan after Locate: the bar reads Dr. Patel is in Op 1 and Dr. Patel's icon in Op 1 glows.
Front desk. Where is the doctor: Op 1.

08 · Locate

Find anyone in one tap.

Press Locate and pick a staff member or a patient. On the plan, their icon glows and the bar says where they are. On the list, the row scrolls into view and its border glows red until you clear it.

It answers the question that used to send someone down the hall: where is the doctor right now, and which room did patient 4 go to.

Locate, Dr. Patel: the icon glows on both the desk and the tablet.
The List view on the Op 1 tablet: rooms as headings with their state, age and a count, patients and staff indented under them with State, Move to and Check out buttons; Patient 1's row in Op 1 is solid red, reading Numbing plus 0:19 over.
Op 1, List view. The same board as words, one row red.

09 · List view

Many rooms, small screen, no dragging.

On a tablet with twelve rooms, dragging small icons is fiddly. The List view is the same board as text: every room is a row with its state, its age and a count of who is inside, and the people under it with their state and their running clock.

Everything the plan does by drag and drop is a word here. State, Call, Move to and Check out sit on the row. A timer that ran out turns the row red. New day, Locate and Next number are in the same bar.

The Cards view on the Op 1 tablet: a card for every room with its state and age; Op 1 and Hygiene 1 read Patient in with the patient and the staff member listed, Op 3 reads Ready. The History view: the day's signals on the Main channel, newest first, each with who sent it and who acknowledged it.
Cards view, and the History view.

10 · Cards and History

Every room at a glance, every signal all day.

Cards shows one card per room, full height: the state, how long it has been that way, and who is in it. Tap a card to set the state. A room with a patient carries their clock.

History is the signal board from earlier versions, now a view of the main screen: every page sent on the account, who sent it, and who acknowledged it, with Hide Acknowledged to keep only the open ones.

The Op 1 tablet taken over by a red screen reading EMERGENCY: Medical Emergency, with an Acknowledge button.
Every screen, at once.

11 · Emergency

The red cross still takes every screen.

The emergency channel is unchanged: the red cross in the corner of every view opens the emergency buttons, one tap sends, and every screen on the account turns red until someone acknowledges. The buttons are yours to word; this office uses Call 911, Medical Emergency and Police Requested.

Medical Emergency sent from the Op 1 tablet; the desk acknowledges and both screens clear.
Floor design on the desktop after New day: the pane offers Add Hallway, Auto layout, the note Every room is on the plan, two rows of colored circles for patient icons and staff icons, and Reset design; the plan is empty and unlocked.
Floor design. Rooms, hallways, doors, colors.

12 · Floor design

Draw your own office in minutes.

Auto layout builds a first plan from your Where buttons: rooms wall to wall around a hallway, with the Lobby as the waiting area. Then unlock Floor design and make it yours: drag a room, push a wall, move or add doors, mark the waiting area, name the hallway, pick the icon colors.

Rooms cannot be moved by accident. The plan stays locked in daily use, and design mode will be limited to the roles you choose once user roles ship.

The New day confirmation on the Op 1 tablet over the list: Start a new day? Every patient and their history is cleared on every device on this account, and the next number becomes 1. 2 patients are still on the list and will be checked out. Staff stay where they are. This cannot be undone. Buttons Not yet and New day.
New day asks first, and says what it will do.

13 · New day

Start the day clean.

New day clears every patient and their history on every device and sets the next number back to 1. It tells you how many patients are still on the list before you confirm, and staff stay where they are.

Nothing about the day's signals is touched. The History view keeps them.

Button Setup, the Status buttons card: chips for the Rooms, People and Patients lists, New list and Reset lists. The Patients list is open with its states, each with a color swatch, and below it the Where rows that use this list. The Reset lists dialog: Reset the People and Patients lists. Pick the industry: Dental office, Eye care practice, Veterinary clinic, Day spa, Med spa, Salon and studio, Resort or hotel spa, Massage practice, Float or sauna studio. Below, the words each preset installs.
Button Setup. The Patients list, and Reset lists with its industry presets. These two shots are from an eye care account.

14 · Button Setup

Your words, your timers, per state.

Under Status buttons, your account has three lists. Rooms holds the states a room can be in. People holds the states a staff member can be in. Patients holds the states a patient can be in, and any of them can carry a timer, so Numbing can count eight minutes while Waiting simply counts up.

Every Who button is assigned to a list, every delete asks first, and Reset lists restores a preset for your kind of practice in one tap if a list has grown messy.

The same plan in an eye care practice

A one-doctor optometry office on the same app: Pretest, three exam lanes, Special Testing, the Contact Lens Room and Optical. The clock that matters there is dilation, so Dilating carries a 20 minute timer. The eye care page has the whole morning, clip by clip.

Dilating, 20 minutes, running out in Exam 1 on both screens.
Ready for Optical from Exam 2; the patient and the optician move to Optical.
The eye care plan on the desktop: patient 1 dilating in Exam 1 with Dr. Alvarez, patient 2 with the optician in Optical, patient 3 with both technicians in Pretest, Exam 2 marked Needs cleaning with Dr. Chen.
Two lanes, one doctor, the next patient in Pretest.
The List view on the Exam 1 tablet with the Lobby's pane open at the right: Nobody right now, then Today in this room with patients 3, 2 and 1 and their times.
The Lobby's day: three patients, three times.

New in 4.3

New in 4.2.1

New in 4.2

New in 4.1

Also in 4.0

What it changes in a dental office

The plan does not replace the page. It answers the questions people used to page about.

Where is the doctor

Locate, or a glance at the plan. The doctor's icon is in an operatory or it is not, and the room says how long.

How long has Op 3 been waiting

The patient's clock is on their pill, on the room's card and in the list. Set a timer on a state and the screen turns red when it runs out.

What happened this morning

Every patient's rooms and times, every room's patients, and every signal with who acknowledged it, without anyone writing it down.

Questions about 4.0

How do I take a number for a patient?

On the Floor plan or List view, press Next number. The patient appears in your waiting area as the next number, Waiting, with a clock running. Tap the patient to add a short label such as initials if you want one. Nothing about the patient is stored except the number, the label you typed, the rooms and the times.

How do I move a patient to a room?

On the Floor plan, drag the patient into the room. On the List, press Move to on the patient's row and pick the room. Either way every screen on the account sees the move, the room's count changes, and the patient's history records the room and the time. Check out ends the visit.

Where do I set the patient states and their timers?

In Setup, on the Rooms & staff tab, under Status buttons. Your account has three lists: Rooms, People and Patients. Each state in the Patients list can carry a timer, and a state with a timer counts down on the patient's pill and turns red when it runs out. Reset lists offers a preset for your kind of practice if a list gets messy.

What does New day do?

It clears every patient and their history on every device on the account and sets the next number back to 1. Staff stay where they are. It asks for confirmation first and cannot be undone. Once user roles ship, New day will be limited to the roles you choose.

Why did the Live button disappear?

It became a view. The board that used to open from the Live button is now the History view in the toggle at the top left of the main screen, beside Classic, Floor plan, List and Cards. Nothing was removed, and the toggle remembers your choice per device.

Can we turn local network delivery off?

Yes, per screen or for the whole practice, and the reason the switch exists is a story we heard from the IT manager of a 26-location eye care group. The paging system he had inherited flooded the office network with multicast traffic and knocked out the VoIP phones he had just installed; he moved it to its own VLAN and the traffic still leaked. The local path is a small discovery beacon and direct encrypted connections on one port, so there is nothing to flood. When a network policy wants none of it, two switches on the Account screen turn it off: for one screen, or for every device on the account. Pages still arrive over the internet either way.

Draw your operatories this afternoon.

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